Return & Refund Policy

At Mukunda Global, we take great pride in delivering high-quality printing products and ensuring complete customer satisfaction.
Since all our printing work is custom-made, we have specific return and refund conditions as outlined below.

1. No Return After Sample Approval

Once the design or sample is approved by the customer, no return, replacement, or refund will be accepted for any reason.
Approval of the sample (digital proof or physical sample) confirms that the customer has verified and accepted the design, layout, content, colors, and material.
Printing begins immediately after approval, and any changes requested later will be treated as a new order.

2. Eligible for Return or Replacement

A return or replacement request will be considered only if:

The product delivered is damaged, defective, or not matching the approved design.
The exchange/replacement product will be delivered within 5 – 8 working days
The wrong quantity or product type was delivered by mistake.
The approved refunds will be credited within 5-6 days.

3. Not Eligible for Return or Refund

We do not accept returns or refunds in the following cases:

Any issue reported after the sample/design approval.
Minor color variations due to display differences or material texture.
Errors or spelling mistakes present in the customer-approved design or file.
Change of mind or cancellation after printing has started.
Approved refunds will be credited within 7–10 working days from the date of approval.
The refund amount will be reverted to the same mode of payment through which it was originally received.
Processing time may vary depending on the payment gateway or banking institution.

4. Reporting Damages

Any damage or defect must be reported within 48 hours of receiving the product.
Customers must share clear photographs or videos of the issue for verification.
Once verified, we may offer a replacement or an appropriate resolution at our discretion.